CrossCountry Mortgage Review

CrossCountry Mortgage is most useful when a standard mortgage does not quite fit. Current options include Smart Start assistance up to $5,250, FHA-based ZeroDown, active USDA lending, physician loans, bank-statement and other Non-QM mortgages, a no-PMI conventional option and short-term bridge financing.

Last updatedSeptember 12, 2026
Cross Country Mortgage

CrossCountry Mortgage

4.6/5 MarketReview Rating

MarketReview rates mortgage lenders using verified lender capabilities and editorial judgment about program breadth, borrower access, affordability support, refinance options, service model and other decision-relevant tradeoffs. Mortgage rates are scenario-dependent and are not reduced to a universal lender APR.

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Best for
Borrowers who need down-payment help, alternative income underwriting or a specialty mortgage

Our verdict

CrossCountry Mortgage has several programs that can materially change a difficult transaction. Smart Start contributes 2% of the purchase price up to $5,250 for qualifying first-time buyers without requiring repayment. CCM ZeroDown pairs an FHA first mortgage with repayable second-lien assistance. USDA offers true zero-down financing for eligible rural purchases, while physician, Non-QM, Bye-Bye PMI and bridge-loan options address very different borrower problems.

The main tradeoffs are comparison friction and program complexity. CrossCountry's current preapproval uses a hard credit inquiry, the consumer rate page routes shoppers to a personalized quote rather than showing a simple live rate grid, and several assistance options involve second liens or restrictions on combining promotions. The lender's current jumbo materials also conflict, with the dedicated jumbo page advertising up to $10 million while the general loan index says $5 million. Borrowers should use the program that solves their actual financing constraint and verify the final terms in the Loan Estimate.

Mortgage programsConventional, FHA, VA, USDA, Jumbo
Low-down-payment optionsAs low as 0%CrossCountry Mortgage's current purchase page states conventional purchase loans can have a minimum down payment as low as 3%, subject to product and borrower requirements.
Refinance optionsRate-and-term, Cash-out, FHA Streamline, VA IRRRL, USDA Streamline
First-time buyer supportAvailable
PreapprovalAvailable
Rate visibilityPersonalized quote

Pros

  • CCM Smart Start provides qualifying first-time buyers a non-repayable 2% down-payment grant up to $5,250
  • Active FHA, VA and USDA purchase programs include zero-down paths for eligible VA and USDA borrowers
  • Physician loans can provide no down payment below $1 million, no PMI and financing up to $2 million for eligible medical professionals
  • Non-QM options include bank-statement, DSCR, ITIN, 1099, foreign-national, asset-qualifier and other alternative-documentation mortgages
  • Bridge financing currently lasts four months, reaches up to 85% of the existing home's value and can help buyers purchase before selling

Cons

  • CCM ZeroDown uses a repayable second lien, so zero personal down-payment cash can still mean an additional mortgage obligation
  • Mortgage preapproval currently requires a hard credit inquiry
  • The current consumer rate page requires a personalized quote rather than displaying a simple live rate, APR and points table
  • Current CrossCountry pages conflict on the jumbo maximum, with the dedicated jumbo page saying up to $10 million and the general loan index saying $5 million
  • Assistance, specialty programs and promotions have detailed eligibility and combination rules that can make the final structure more complicated

Smart Start can replace most of a 3% down payment for an eligible first-time buyer

CrossCountry Mortgage’s Smart Start program is one of the lender’s clearest homebuyer benefits because the assistance is a grant rather than a second loan. CrossCountry currently contributes 2% of the purchase price toward a 3% down payment, up to $5,250, for qualifying first-time buyers. There is no repayment requirement.

The income rule matters. At least one occupying borrower must be a first-time homebuyer, and qualifying income must be at or below 80% of the county area median income. CrossCountry’s current terms say borrowers at or below 50% of area median income can receive up to the $5,250 maximum, while borrowers from 51% through 80% can receive up to $4,000.

The program is advertised nationwide in all 50 states, so eligibility is not limited to a short list of metro areas. The borrower is responsible for the remaining 1% of the down payment and may contribute up to an additional 3% if more equity or a lower monthly payment is preferable. Temporary 3-2-1, 2-1 and 1-1 buydowns are also permitted under the current program terms.

Smart Start cannot simply be added to every other promotion on CrossCountry’s site. The current disclosure says it is not available with other discounts or promotions. That means a borrower comparing Smart Start with another CrossCountry incentive should ask which benefit produces the better complete transaction rather than assuming both can be stacked.

The grant is useful because it preserves cash without adding a second lien. A buyer using a $5,250 grant can keep more money for closing costs, moving expenses and reserves after closing. The mortgage itself still needs to compete on interest rate, APR, points, mortgage insurance and lender charges. A grant can improve an expensive mortgage without making it the least expensive offer.

CCM ZeroDown reaches the same cash problem through a very different structure

CrossCountry’s ZeroDown program uses an FHA first mortgage paired with a second lien for down-payment assistance. The current program offers second-lien assistance equal to 3.5% or 5% of the purchase price, allowing eligible buyers to cover the FHA down payment and, depending on the structure, some additional cash needs.

The important word is repayable. CrossCountry’s current ZeroDown page says the second lien carries a fixed monthly payment alongside the FHA first mortgage. A buyer can reach closing with little or no personal down-payment cash while still leaving with two mortgage obligations.

That makes ZeroDown economically different from Smart Start. Smart Start provides a non-repayable grant to qualifying first-time buyers within its income limits. ZeroDown can serve first-time and repeat buyers with FHA-style credit flexibility, but the assistance remains debt that must be considered in the household budget.

The current down-payment-assistance comparison says CCM ZeroDown is available in every state except New York and Puerto Rico. CrossCountry also lists other national DPA structures, including The National, Chenoa Fund and Essex, with assistance delivered as repayable or forgivable second mortgages depending on the program.

A buyer should ask for the exact second-mortgage terms before treating “zero down” as a financing advantage. The payment, interest rate if any, forgiveness conditions, maturity, due-on-sale rules and refinance treatment can materially change the value of the assistance.

The FHA first mortgage also carries FHA mortgage insurance. The better comparison is therefore not just personal down payment. Compare the first-mortgage payment, FHA insurance, second-lien payment, closing costs and long-run debt against an ordinary conventional mortgage, Smart Start, USDA or VA if eligible.

FHA and USDA are fully developed consumer options here

CrossCountry’s current FHA page publishes the federal score-and-down-payment framework directly. A borrower needs at least a 580 credit score for the 3.5% down-payment tier. Scores from 500 to 579 require at least 10% down under the stated rules, subject to underwriting. FHA financing can also be used for renovation and construction transactions, not only a standard home purchase.

The lender’s current FHA materials also allow seller contributions up to 6% of the sale price and permit a parent or relative to be a non-occupant co-applicant under applicable guidelines. Those features can help buyers whose issue is upfront cash or qualification rather than the monthly payment alone.

FHA mortgage insurance remains part of the cost. CrossCountry’s 2026 FHA education explains that borrowers pay mortgage insurance even though FHA can offer easier qualification than conventional financing. A buyer with strong credit should compare the FHA payment with a conventional offer rather than assuming the smaller required down payment makes FHA cheaper.

USDA is equally real on CrossCountry’s consumer site. The current USDA page offers up to 100% financing with no down payment for qualifying primary residences in eligible rural and suburban areas. The loan uses a 30-year fixed term and is not limited to first-time buyers.

CrossCountry’s current USDA disclosures say household income cannot exceed 115% of area median income. The disclosure also lists housing costs at no more than 29% of income and total debt payments at no more than 41%, subject to program underwriting. Seller-paid closing costs can reach 6% of the sale price, and some closing costs may be financed when the appraisal supports the higher loan amount.

USDA borrowers also pay the federal program’s guarantee fees, so no down payment should not be confused with no program cost. The property address and household income should be checked before a buyer relies on USDA financing in an offer.

The jumbo page and the general loan index currently disagree on the maximum

CrossCountry’s dedicated jumbo page currently advertises financing up to $10 million. It also states that qualifying jumbo borrowers can put as little as 10% down with no mortgage insurance, choose fixed or adjustable rates, select terms from 10 to 30 years and finance a primary residence, second home or investment property.

The general CrossCountry mortgage-loan index currently says jumbo financing reaches $5 million. Because both pages are live lender materials, a borrower seeking more than $5 million should not assume the larger number automatically applies to the exact property, occupancy and underwriting profile.

The dedicated product page is the more specific source, but a discrepancy of this size deserves confirmation in writing. Ask the loan officer for the maximum available on the requested loan structure and make sure the approved amount appears consistently in the application and Loan Estimate.

CrossCountry does not publish one simple jumbo credit-score threshold on that page. Instead, it describes the need for excellent credit and a low debt-to-income ratio. That is sensible because the requirement can change as leverage, loan amount and property risk increase.

The 10% down feature can preserve a large amount of liquidity on an expensive home, and the absence of mortgage insurance can help the monthly cost. Higher leverage also means a larger balance and less starting equity. On a multimillion-dollar loan, small differences in rate and points can easily outweigh convenience features, so high-balance borrowers should compare multiple same-day quotes.

Doctors can buy with no down payment below $1 million and no PMI

CrossCountry’s physician loan is aimed at doctors, dentists, podiatrists and veterinarians whose professional income may be high while student debt or a recent employment start makes ordinary underwriting awkward. The current program says no down payment is required on loan amounts below $1 million and private mortgage insurance is not required.

The product can finance up to $2 million and offers 30-year fixed or adjustable-rate structures. CrossCountry also says an eligible medical professional can close on the home before beginning the new job, which can be particularly helpful for residents, fellows or physicians relocating for an employment contract.

Medical-school debt is one reason the product exists. The lender says physician underwriting can be more accommodating of deferred student loans than an ordinary conventional mortgage. That does not mean the debt disappears from every calculation, and the applicant still has to document employment, income, credit and the overall ability to repay.

The program is limited to a primary residence. A doctor buying an investment property or vacation home needs a different CrossCountry product. The current physician page also warns that specialty-loan rates may be higher than traditional mortgages, so the convenience of zero down and no PMI should be compared against a conventional or jumbo offer when the borrower qualifies for both.

Financing nearly the entire purchase price can be rational for someone who wants to preserve liquidity during a career transition. It also leaves little starting equity. A buyer should stress-test an early sale, property-price decline and the larger interest cost before choosing the maximum available leverage.

Self-employed borrowers have several alternatives to tax-return underwriting

CrossCountry maintains a separate Non-QM menu for borrowers whose income or financial profile does not fit standard agency or government guidelines. Current options include bank-statement, DSCR investor cash-flow, ITIN, 1099, foreign-national, asset-qualifier, profit-and-loss and written-verification-of-employment loans.

The bank-statement mortgage is the clearest example. CrossCountry says self-employed applicants can qualify using an average of deposits over 12 or 24 months rather than relying on conventional tax-return income. Personal or business statements can be used, and the program is available for purchase or refinance.

The tradeoff is price and cash. CrossCountry’s current bank-statement education says these loans generally carry interest rates about one to three percentage points higher than conventional mortgages and can require down payments of 10% to 20%, with larger requirements possible for weaker credit profiles. Those are general program expectations, not a personalized quote.

DSCR loans address real-estate investors differently by looking at property rental income rather than the borrower’s ordinary employment income. ITIN loans provide a path for borrowers without a Social Security number. 1099 and profit-and-loss programs provide other ways to document self-employment income.

Alternative documentation can turn a tax-return problem into an approvable mortgage, but approval should not be the only objective. A self-employed borrower who can qualify conventionally after providing more documentation may receive better pricing. The extra flexibility is most valuable when traditional underwriting materially understates stable real-world cash flow.

Bye-Bye PMI and the bridge loan solve two unrelated equity problems

CrossCountry’s Bye-Bye PMI program is for conventional borrowers who can make a substantial down payment but do not want to reach 20%. The current page allows qualified borrowers to finance up to 85% of the purchase price without monthly private mortgage insurance, which means a 15% down payment can avoid PMI under the program.

That can be useful for a buyer who has enough cash for 15% but wants to keep the remaining 5% liquid. The comparison should include the interest rate and lender charges attached to Bye-Bye PMI because eliminating a separate insurance line does not automatically make the mortgage cheaper than a competing conventional loan with PMI.

The bridge loan addresses a completely different situation: a homeowner who wants to buy the next home before selling the current one. CrossCountry currently offers four-month bridge loans up to 85% of the existing home’s value, with interest-only payments during the term and no appraisal requirement under the published program.

The current bridge page says borrowers need at least a 680 credit score and 15% equity in the existing home. The financing can help make the next purchase without a home-sale contingency or provide funds for the new down payment before sale proceeds arrive.

The risk is obvious if the existing home does not sell quickly. The borrower may carry the old mortgage, bridge-loan interest and the new mortgage at the same time. CrossCountry itself notes that bridge loans tend to carry higher rates and require a fast exit plan.

These two programs illustrate why the buyer should identify the actual constraint before selecting a mortgage. One program preserves cash by avoiding PMI at 85% LTV. The other unlocks existing equity for a short period so a move can happen before a sale.

Preapproval uses a hard inquiry, while FastTrack goes beyond an ordinary letter

CrossCountry’s current preapproval page is explicit that applying for mortgage preapproval triggers a hard inquiry into the borrower’s credit history. The lender says that inquiry can temporarily lower the score by a few points and recommends grouping mortgage-shopping inquiries into a short period.

That clarity is useful because many lenders blur prequalification and preapproval. CrossCountry suggests prequalification when the shopper mainly wants to estimate a price range, while preapproval requires financial documents and a credit inquiry and is designed to support an actual home offer.

The lender also offers FastTrack Credit Approval, which it describes as going beyond ordinary preapproval. FastTrack is intended to complete a deeper credit approval before the buyer is under contract, giving the seller more evidence that the borrower’s financing has already received substantial review.

A credit approval still does not approve the property. Appraisal, title, insurance, final loan conditions and changes in the borrower’s finances can affect closing. The buyer should also avoid treating the approved loan amount as a spending target, since underwriting does not account for every household expense.

CrossCountry has a large local loan-officer network alongside online application access. That combination can be useful when DPA, USDA, Non-QM, bridge or physician financing requires more explanation than a self-service mortgage form can provide.

Rate research starts with a quote, not a public live pricing grid

CrossCountry’s current mortgage-interest-rate page explains fixed and adjustable rates, APR and the factors that affect mortgage pricing, then directs shoppers to get a rate quote. The page does not present a simple lender-wide live table of current purchase rates, APRs and points in the content reviewed for this article.

That makes initial comparison less convenient than at lenders that publish a detailed scenario table. CrossCountry can still provide competitive personalized pricing, but the borrower has to request it before seeing the actual rate, APR, discount points and lender credits for the transaction.

APR should be requested alongside the note rate. CrossCountry correctly explains that APR includes certain origination charges, discounts and other finance costs. A low rate can be purchased with points, while a lender credit can reduce closing cash in exchange for different pricing.

Borrowers should request the same structure from competing lenders on roughly the same day. Keep loan amount, term, property use, down payment and rate-lock period consistent. Otherwise, a pricing difference can simply reflect two different mortgages.

The lender also offers rate-lock programs and temporary buydowns, but those features should be separated from the permanent mortgage price. A temporary lower payment does not change the note rate that applies after the buydown ends.

Refinance options include a $2,500 closing-cost program for some lower-income homeowners

CrossCountry offers conventional rate-and-term refinancing, cash-out, FHA Streamline, FHA cash-out, VA IRRRL, VA cash-out and USDA Rural Streamline options. The lender’s current refinance page lists each of those programs rather than treating refinance as one generic product.

The Low-Income Refinance program adds a specific affordability feature. Qualified low-to-moderate-income homeowners can receive $2,500 toward closing costs, and CrossCountry says the assistance does not need to be repaid. The resulting mortgage is a Freddie Mac Home Possible refinance.

Current eligibility requires income at or below 80% of area median income, a one-unit primary residence, no current delinquency and an existing loan that is at least six full months from the first payment due date. The program can use fixed or certain adjustable-rate structures under Home Possible.

CrossCountry also currently offers Buy Now, Refinance Later for eligible 2026 purchases. A borrower who closes the purchase with CrossCountry by December 31, 2026 can receive an eligibility certificate. After six full payments, an eligible refinance completed by September 30, 2027 can receive a lender credit of up to $1,500.

That future credit is useful only if refinancing makes financial sense at the time. A lower market rate does not automatically justify replacing the loan after six payments. Closing costs, the new term, the amount of rate improvement and the expected time in the home should still be calculated.

Cash-out deserves a separate caution. CrossCountry’s FHA cash-out page currently says eligible owner-occupied borrowers can refinance up to 80% of appraised value, with FHA mortgage insurance and a new appraisal. Conventional cash-out terms vary with equity and credit. In every case, the new larger mortgage secures the additional borrowing with the home.

When CrossCountry’s unusual programs are actually worth using

CrossCountry makes the most sense when the borrower can point to a specific financing problem the lender is equipped to solve. Smart Start can reduce the first-time buyer’s own down payment without creating another loan. ZeroDown can cover the FHA down payment when the buyer accepts a second lien. USDA can finance an eligible rural purchase with no down payment. A physician loan can preserve cash during an early medical career. Bank-statement and other Non-QM options can help when taxable income does not reflect actual cash flow.

Move-up buyers may care more about the bridge loan than down-payment assistance. A conventional buyer with 15% available can ask whether Bye-Bye PMI produces a better monthly payment than a standard loan. High-balance borrowers should resolve the current $5 million versus $10 million jumbo-page discrepancy before assuming the maximum available amount.

The service model also affects fit. CrossCountry’s preapproval uses a hard inquiry, and public pricing requires a personalized quote. That is less convenient for someone who wants to compare lenders anonymously from a rate table. In exchange, the borrower can work with a local loan officer across assistance, government, specialty and alternative-documentation programs that may need hands-on interpretation.

The final decision should strip away programs that do not apply and compare the remaining mortgage on permanent rate, APR, points, lender charges, mortgage insurance, second-lien obligations and cash to close. A specialty feature has value only when it improves the actual transaction rather than giving the lender more marketing language.

Frequently asked questions

  • What is CrossCountry Mortgage Smart Start?

    CCM Smart Start is a first-time-buyer down-payment-assistance program. CrossCountry currently contributes 2% of the purchase price toward a 3% down payment, up to $5,250, with no repayment required. At least one occupying borrower must be a first-time buyer and qualifying income must be at or below 80% of county area median income. Current terms provide up to $5,250 at 50% AMI or below and up to $4,000 from 51% through 80% AMI.

  • How does CrossCountry Mortgage ZeroDown work?

    CCM ZeroDown combines an FHA first mortgage with a repayable second lien providing 3.5% or 5% down-payment assistance. The second lien has its own fixed monthly payment, so the program can eliminate the buyer's personal down-payment contribution without eliminating the additional debt. Current availability excludes New York and Puerto Rico.

  • What credit score does CrossCountry Mortgage require for FHA?

    CrossCountry's current FHA page says borrowers need at least a 580 credit score for the 3.5% down-payment tier. Scores from 500 to 579 require at least 10% down under the published FHA rules, subject to CrossCountry underwriting and other eligibility requirements.

  • Does CrossCountry Mortgage offer USDA loans?

    Yes. CrossCountry actively offers USDA purchase and USDA Rural Streamline refinance loans. Its current USDA purchase page provides up to 100% financing with no down payment for qualifying primary residences in eligible areas. Household income generally cannot exceed 115% of area median income, and federal guarantee fees and property requirements apply.

  • How large a jumbo mortgage does CrossCountry Mortgage offer?

    CrossCountry's current dedicated jumbo page advertises financing up to $10 million, with as little as 10% down and no mortgage insurance for qualifying borrowers. However, the lender's current general loan index still says jumbo financing reaches $5 million. Borrowers seeking more than $5 million should confirm the current maximum for their exact transaction in writing.

  • What is CrossCountry Mortgage's physician loan?

    CrossCountry's current physician mortgage can provide eligible doctors, dentists, podiatrists and veterinarians with no down payment on loans below $1 million and no private mortgage insurance. Financing can reach $2 million, with fixed or adjustable-rate choices, and the lender says an eligible borrower may close before beginning the new job.

  • Does CrossCountry Mortgage offer bank-statement loans?

    Yes. CrossCountry's Signature Expanded Bank Statement Loan lets qualifying self-employed borrowers use 12 or 24 months of personal or business bank-statement deposits instead of traditional W-2 or tax-return income documentation. The lender also offers other Non-QM choices including DSCR, ITIN, 1099, foreign-national, asset-qualifier and P&L mortgages.

  • Does CrossCountry Mortgage preapproval affect your credit score?

    Yes. CrossCountry's current mortgage preapproval page says the lender conducts a hard credit inquiry for preapproval, which can temporarily reduce the score by a few points. Borrowers who only want an early estimate of purchasing power can begin with prequalification before moving to the harder credit review.

  • Does CrossCountry Mortgage publish mortgage rates online?

    CrossCountry publishes educational information about mortgage rates and APR but currently routes consumers to a personalized rate quote rather than displaying one simple live purchase-rate table in the page reviewed. Borrowers should request the note rate, APR, points, lender credits and lock period and compare the same structure with other lenders.

  • Does CrossCountry Mortgage offer refinancing?

    Yes. Current refinance options include conventional rate-and-term and cash-out, FHA Streamline and FHA cash-out, VA IRRRL and VA cash-out, and USDA Rural Streamline. CrossCountry also offers a Low-Income Refinance program with $2,500 in non-repayable closing-cost assistance for qualifying borrowers at or below 80% of area median income.

Ken Stephens

About the author

Ken Stephens

Editor-in-Chief

Ken Stephens leads MarketReview’s editorial work and writes about investing, trading and the forces that shape financial markets. Drawing on decades of market experience, he focuses on testing common explanations against evidence and making complex ideas easier to evaluate.

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